eLearning

eCredit Survey: What our toughest customers are saying about eCredit

Monday March 4th marks the start of the sixth week of the eCredit Recovery spring session and while we have 4 more weeks to go (not including Spring Break) in the after-school program and just 3 in the during the day, we already have about 14 students who have successfully completed and recovered their credit, and are back on track for graduation! Since we kicked off this past fall 2012, we have had 229 students enroll in eCredit alone and an additional 21 students at DLA accessing Compass Learning Odyssey content for supplemental use. So far this year, 94 students have agreed to take an anonymous exit eCredit survey. (Keep in mind that not all students who have completed eCredit this year took the survey):

Let’s start with a basic demographic: students grade level this year. Take a look at the percentage of students who are seniors and juniors enrolled in eCredit: 88% (not unusual) and look at that in relation to the courses recovered:
Grade Level

Grade Level

The image below shows at least 65% of courses recovered are 9th and 10th grade level courses. Just think about what that has meant to a student’s academic success over the past four years if he or she didn’t get the content in 9th and 10th grade and is only NOW recovering that freshman course!
Courses Recovered 2012-2013

Courses Recovered 2012-2013

Also interesting are the number of students who selected “didn’t understand content” for why they failed the course the first time round: 35%…  Meanwhile,  29% who selected “didn’t pay attention” as their reason and 24% who selected “didn’t come to class” and the 45% who didn’t complete homework, selected behaviors that were probably a result of them struggling with the content and subsequently checking out of learning it the first time.
(Note: you’ll notice for some questions, students were able to select more than one checkbox so numbers do not add up to 100%. It’s indicated on the image if it is)
course the first time

Reasons students failed the course the first time

In fact, it’s supported here with 74% selecting that before taking the credit recovery course they had struggled understanding the content in the regular classroom.
Struggled understanding the content

Struggled understanding the content

And here’s the exciting part, 97% of students who completed the survey selected that after taking the course their understanding of the course content improved. This coming from students who have rarely felt academic success most of their lives is fantastic and exciting feedback!
After taking eCredit, understanding of content improved

After taking eCredit, understanding of content improved

This improvement in learning didn’t merely happen via Compass. It happened within the context of our eCredit Model. While the content is online, 87% of students selected that they benefited from the presence of an instructor. Wow!
Students benefited from the presence of an instructor

Students benefited from the presence of an instructor

77% selected they had a positive experience in eCredit and dare I suggest it’s likely related to their teachers of which 80% described eCr teachers as knowledgeable, 64% said they were approachable, 55% selected fun, 79% said instructors kept them working through the course and 48% described them as helpful and supportive.
How students described their eCredit Teachers

How students described their eCredit Teachers

It’s good to hear our toughest customers attributing some of their eCredit success to a combination of quality content and quality programming!

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