OverDrive Work Request

Before completing a work order, please contact the library staff in your building for initial troubleshooting.

Name*

Email Address* (Full Address, please!)

Student or Employee ID*

Building*

Phone Number*

Request Type* (3 to 4 words)

If applicable, what is the format of title you are accessing?

Description* (Please include the following)
  - Titles that are causing problems
  - What you did to get the problem(s)
  - Any error messages you received (copy and paste, if possible)
  - URLs (links) for any error pages you received
  - Make and model of your device (for example, iPhone 5c or Kindle Fire HDX)
  - Operating system, if you’re on a computer (for example, Mac OS 10.7 or Win7)
  - Web browser you’re using (for example, Internet Explorer or Chrome)